#5661774 Twitter Support: update on "THE PROBLEM IS NOT SOLVED. BLOCKED ACCOUNT"
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Hello Mavrodi_SP! We understand that you're contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. Twitter suspends accounts for a variety of reasons: • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You'll need to confirm that you've removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our <a href="http://support.twitter.com/entries/68916">Best Practices</a> page if you haven't already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. • Please take a minute to review the <a href="http://www.twitter.com/rules">Twitter Rules</a>. • If you received an email from firstname.lastname@example.org saying 'you're being suspended' or that we're going delete your account, you're safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails • While we strive to avoid mistakes, it's also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we'll take another look at your case. Our apologies if the error turns out to be ours. Thanks, Twitter Trust & Safety ---------------------------------------------------------------------------------- Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as email@example.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff. Please note, we cannot accept email attachments at this time; please include all information in the body of your request. <b>Your request summary is:</b> Mavrodi_SP, Jul 04 04:37 pm (PDT):
Regarding: Account deactivation/reactivation
Subject: THE PROBLEM IS NOT SOLVED. BLOCKED ACCOUNT
Description of problem: THE PROBLEM IS NOT SOLVED. BLOCKED ACCOUNT
You've got an open support ticket and it's been awhile since we've heard from you. Hopefully this means your issue has been resolved; we're closing this ticket in hopes that it's true. If it's not, please respond to this email to reopen the ticket and confirm that the issue is not yet resolved.
The latest comment to your ticket was:
Full name: Sergey
Twitter username: @Mavrodi_SP
Email address: firstname.lastname@example.org
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